Thonglor

Bangkok

 


WHAT IS IT?

The service coaching at The Joseph Boroski Bar & Hospitality School Bangkok is aimed at assisting service professionals to exceed guest expectations by providing them with a hands-on supply of comprehensive guest service scenarios and guest presumptions. From detailed table service to exceptional venue hosting, from hotel check-in counter to concierge desk, this course brings everyday, international guest service to its maximum level.

WHO IS IT FOR?

This course is designed in a way to accommodate a broad range of experience and service positions. 
Anyone working in a guest service profession—such as wait staff, bartenders, concierges, clerks, guest relation professionals, etc.—can benefit from the modern material this course offers to its students in the form of role-playing, experience, and unexpected contexts. The majority of the material is for all individuals working in guest service, while some topics for specific professions require small group focus. 

WHAT CAN YOU EXPECT?

Participants can expect a broad range of improvements in the handling of a large variety of guest relations scenarios. The broad range of expectations brought to your hospitality venue by guests can easily be exceeded, ensuring a high level of guest satisfaction, repeat business, and satisfied revues.


HOW LONG IS IT?

Each course is comprised of 5 separate individual classes that each span the length of 1 hour and 45 minutes. You can view the upcoming schedule here.

WHAT ABOUT JOINING JUST FOR FUN?

Individuals that have no professional affiliation to guest relations but are interested in building a future career in a service profession are welcomed to join. If you would like to join something not quite as involved, please check out our individual workshops.

IS THIS A GOVERNMENT ACCREDITED COURSE?

Each student that successfully completes this course—and for each time—will be given a specific skill level and a corresponding notice of completion. This is in no way meant to be or represent a degree, authentic certification, or diploma. The Joseph Boroski Bar & Hospitality School Bangkok is currently going through the proper channels in order to attain government accreditation as a training facility.

Service course

josephboroskihttp://josephboroski.com/jb/school.html